We are happy to announce the publication of the 10th book of the IAKM Springer Book Series entitled: "Understanding Knowledge-Intensive Business Services Identification, Systematization, and Characterization of Knowledge Flows" written by our member, prof. Malgorzata Zieba.

This book contributes to an improved understanding of knowledge-intensive business services and knowledge management issues. It offers a complex overview of literature devoted to these topics and introduces the concept of ‘knowledge flows’, which constitutes a missing link in the previous knowledge management theories. The book provides a detailed analysis of knowledge flows, with their types, relations and factors influencing them. It offers a novel approach to understand the aspects of knowledge and its management not only inside the organization, but also outside, in its environment.

More information is available at: https://www.springer.com/gp/book/9783030756178.

Our IAKM Springer Series is indexed in Scopus database.

Our member, prof. Tatiana Gavrilova, announces the call for papers for the 8th International GSOM Emerging Markets Conference 2021, that is going to take place virtually in October 4-12, 2021. The theme of the conference is: Bridging countries, organizations and people in a new fragmented world and the submission deadline is August 31, 2021. More information is available in the call for papers.

Since March 2021, HKPolyUx (The Hong Kong Polytechnic University) has started offering a Professional Certificate titled “Business Excellence in a Knowledge driven Industry 4.0 world” on edX. The Certificate is based on two MOOCs (Massive Open Online Courses) covering Knowledge Management, Big Data and Industry 4.0. More information is available at https://www.edx.org/professional-certificate/hkpolyux-business-excellence-in-a-knowledge-driven-industry-40-world.

Our member, prof. Eric Tsui from The Hong Kong Polytechnic University also welcomes teachers and researchers from the IAKM network to enact “Global Classrooms” (joint classes for students from multiple universities) and/or share their research with his students and MOOC learners. KM case studies and country/regional updates are especially welcome. Sharing can be recorded via the Internet. Interested parties please contact Eric Tsui at eric.tsui@polyu.edu.hk.

A book titled ‘Introduction to Business Domains for Software Engineers’ was released on 17th Jun 2021 in Amazon Kindle platform by Manoj Kumar Lal. This book introduces a domain knowledge structure that can be used to learn multiple business domains. Using this structure, a fair understanding of insurance, banking, and automobile domains is developed via 150 products, 160 processes, and 570 business rules. The domain knowledge evolves to project knowledge that drives software development.
This also strengthens KDD (Knowledge Driven Development) an emerging knowledge management framework that starts with domain knowledge. KDD is explained in his first book titled ‘Knowledge Driven Development – Bridging Waterfall and Agile Methodologies’. The diagram below is an attempt to demonstrate it.
The book addresses learning and digitising domain knowledge related challenges both in academia and in industry. The domain knowledge structure is hierarchical. Initial levels of the hierarchy can be used to embed domain knowledge in academia and the detailed levels can be used in the live project delivery environment within the IT industry. It scientifically addresses a significant known gap of the academia and improves the employability of the graduating students. It can also be applied to improve the contextual knowledge of a project team in the IT industry, as domain knowledge is an integral part of software development process. Appropriate adoption of this structure can also help create more number of Subject Matter Experts (SME) available to an organisation which is a key limitation today.